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 Frequently
Asked Questions |
What are the
products of The World & I Online?
The World & I, which began as a monthly print magazine in 1986,
presents its complete past contents plus monthly updates on six
websites: WorldandI.com for the general public, WorldandISchool.com
for the K-12 schools, WorldandIHomeschool.com, WorldandICollege.com,
WorldandIJournal.com (also for the academic community), and
WorldandILibrary.com for public libraries. WorldandIJournal.com is a
comprehensive academic resource that encompasses a broad range of
articles by scholars and experts in the areas of Global Studies,
Liberal Arts, Fine & Applied Arts, General Science, and Spanish.
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Are all your articles available on the website?
All articles published since January 1986 are available online
except for the few that we do not own electronic rights to.
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Are
usernames and passwords case sensitive?
No, they are not case sensitive.
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I forgot my username and password. How can I find out what they are?
Just click Forgot Password? in the Login box and submit your email
address for your username and password to be sent to you
automatically. If you don’t have an email address, call toll-free
866-211-6040.
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I tried to read an article in your eLibrary but couldn’t. Why not?
There are a few possible reasons. First, to view the full text you
need to be a subscriber, since we do not offer free access. Second,
if you happened to have closed out of our site and then returned to
it right away, then it may say you are allowed only one user; this
is because the system takes up to ten minutes to recognize that you
left the site. Third, you may have to enable your Cookies function,
so that your computer can retain the memory of the username/password
you type in, once you click to the next page. To check your Cookies
function, just click on the URL below and look for the appropriate
instructions.
http://webmaster.info.aol.com/cookieguide.html
If there is still a problem, please email education@worldandi.com or
call toll-free 866-211-6040.
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Your site is requiring me to register my Subscriber Number after
logging in. What should I do?
This means that currently you have a temporary username and
password, and therefore must register again, using your Subscriber
Number.
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How can I
search for back-issue articles?
There are two ways: You can use the Search function to search by
topic, or you can click on Browse Our eLibrary in the left column of
the homepage and search by issue. However, you must be a current
subscriber and be registered to access the articles.
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How
much does a subscription cost?
Just click on Subscribe on the homepage to find the latest rates.
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How do I renew my
subscription?
The easiest way is online. Simply click on Subscribe on our homepage
and choose the option that is best for you. In just minutes, you
will be able to enjoy anytime, anywhere access.
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How can we upgrade the number of accesses to your online site?
To link up more computers, you may email education@worldandi.com
(include subscriber name and address), call toll-free 866-211-6040,
or mark it on the renewal order form you receive in the mail.
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I couldn’t complete the process of signing up for a subscription
online. Was my credit card charged?
We apologize for any problems you encountered with the subscription
process. The good news is that your credit card should not have been
charged if you could not complete the sign-up process. Please try
again, and be sure the data for all fields is valid. If the problem
persists, email online@worldandi.com or call toll-free 866-211-6040
and we will check on it.
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