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Frequently Asked Questions

Products

What are the products of The World & I Online?
Are all of your articles available online?
Online Access
Are usernames and passwords case sensitive?
I forgot my username and password. How can I find out what they are?
I tried to read an article in your eLibrary but couldn’t. Why not?
Do you have a banner that our school can post on its homepage for easy access to WorldandIJournal.com?
Subscriptions and Purchases
How much does a subscription cost?
How do I renew my subscription?
How can our school upgrade from single-user to multiple-user access to your online site?
Is there a way that our school can arrange for a company or individual to sponsor a subscription to your site?
I couldn’t complete the process of signing up for a subscription. Was my credit card charged?

What are the products of The World & I Online?
The World & I Online began in 1986 as a monthly print magazine, developed its four online sites during 2002-2003, and converted to an online-only format in 2004. Our four websites are: WorldandI.com for the general public, WorldandISchool.com for K-12 schools, WorldandIHomeschool.com for homeschoolers, and WorldandIJournal.com for colleges and public libraries. Each site includes the complete collection of back-issue articles and special features tailored to the needs of the specific audience. WorldandIJournal.com is a comprehensive academic resource that encompasses a broad range of articles by scholars and experts in the areas of Global Studies, Liberal Arts, Fine & Applied Arts, General Science, and Spanish.
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Are all of your articles available online?
All articles published since January 1986 are available online, with the exception of the few to which we do not own electronic rights. Every month, new content is posted and the content from the previous month’s issue is added to our archive. Click on the “Browse our eLibrary” icon on the left side of the homepage to be taken to our archived content.
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Are usernames and passwords case sensitive?
No, they are not case sensitive.
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I forgot my username and password. How can I find out what they are?
Just click “Forgot Password?” in the Login box and submit your email address for your username and password to be sent to you automatically. If you don’t have an email address, call toll-free 866-211-6040.
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I tried to read an article in your eLibrary but couldn’t. Why not?
There are a few possible reasons. First, to generally view full text you need to be a subscriber. Second, if you signed up for single user economy access and happened to have closed out of our site and returned to it right away, then it may say you are allowed only one user; this is because the system takes up to ten minutes to recognize that you left the site, so trying to re-enter right away looks like a second person is trying to use the same access code. Third, you may have to enable your Cookies function, so that your computer can retain the memory of the username/password you type in. To check your Cookies function, just click on the URL below and look for the appropriate instructions.

http://webmaster.info.aol.com/cookieguide.html

If there is still a problem, please call toll-free 866-211-6040.
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Do you have a banner that our school can post on its homepage for easy access to WorldandIJournal.com?
Yes! Just click on “Contact Us” at the bottom of the homepage, and then click on “Easy Link Banner” for instructions.
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How much does a subscription cost?
Just click on “Subscribe” at the top of the homepage to find the latest rates. Call toll-free 866-211-6040 to inquire about special discount rates for new and current subscribers.
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How do I renew my subscription?
Once you are logged in, click on “Renew” in the Login box in the upper left corner of the homepage, which will take you to a renewal form. You can then choose the option that is best for you.
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How can our school upgrade from single-user to multiple-user access to your online site?
If you would like to upgrade to a higher-level access, you may either check it on the renewal form from the “Renew” link in the Login box in the upper left corner of the homepage, or call toll-free 866-211-6040 to arrange it.
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Is there a way that our school can arrange for a company or individual to sponsor a subscription to your site?
Yes! We developed our Online Partners in Education program for that purpose. Just click on the Teacher’s Corner icon at the top right column of the homepage, and then click on “Sponsorship” in the lower right area to find instructions and handy materials to use.
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I couldn’t complete the process of signing up for a subscription. Was my credit card charged?
We apologize for any problems you encountered with the subscription process. The good news is that your credit card should not have been charged if you could not complete the sign-up process. Please try again, and be sure the data for all fields is valid. If the problem persists, email education@worldandi.com or call toll-free 866-211-6040 and we will check on it.
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